Refund & Cancellation Policy

Alchemy Art of Healing reserves appointment times specifically for individual patients and asks patients to provide adequate notice when plans change.

Appointment Cancellations and Rescheduling

Patients must provide at least 24 hours' notice before their scheduled appointment time to cancel or reschedule an appointment without being subject to a late-cancellation charge. A cancellation made less than 24 hours before the appointment may be charged up to the full cost of the scheduled visit.

Missed Appointments / No-Shows

A patient who does not attend a scheduled appointment and has not provided the required notice may be charged the full cost of the scheduled visit.

Treatment and Service Payments

Payment for treatment services is generally collected at the time of the appointment. Because professional services involve time and care that have already been provided, fees for completed treatment services are generally considered final. However, a patient may contact Alchemy Art of Healing to request review of a charge or request a refund when circumstances warrant. Refund requests are evaluated by the practice based on the circumstances involved.

Approved Refunds

If Alchemy Art of Healing approves a refund, the practice will initiate the refund the same business day the refund is approved whenever reasonably possible. After a refund has been submitted, the amount of time required for the credit to appear on a patient's account is controlled by the payment processor, card network, bank, or other financial institution and may take additional time.

Fullscript Purchases

Supplements are not sold or shipped through AlchemyArtOfHealing.com. Purchases made through Alchemy Art of Healing's Fullscript dispensary take place through the Fullscript platform. Returns, cancellations, shipping issues, and refunds involving supplement orders are handled according to the policies applicable to the Fullscript order.